How can I troubleshoot initial Wifi connection?

1. Ensure the BCone app is updated to latest version and charge unit for 5 minutes

2. Make sure no special characters in wifi name or password

3. Turn off the home unit by pressing the PWR button for 3 seconds

4. Restart router

5. Turn home unit on

How do I test that the alarm is correctly triggered?

Turn on the alarm and wait 20 seconds.

Use a 4 gallon jug of water or 3-one gallon jugs tied together.

Push it from the pool deck at the farthest location from the alarm.

The alarm will sound a couple of seconds after the water action arrives to it.

What if the test doesn’t trigger an alarm?

Make sure to locate the pool unit at the center of the pool.

Raise the sensitivity level (e.g from 3 to 4).

If the pool is larger than 20’X40’, it is recommended to add an additional pool unit.

How can I avoid false alarms?

Attach pool unit with the provided attachment kit to pool side.

Pool unit location should be far from pump outlets and skimmers

Remove any floatings from the pool.

Reduce Pool Unit sensitivity from App.

Use DND to avoid false alarms during the night.

When should I replace the batteries?

All batteries are included.

Home Unit battery: Rechargable, no need to replace.

Pool Unit battery:

lasts up to 18 months and replaced easly with 2 standard AA Alklaine Batteries.

For best performance, we recommend using Lifebuoy AA Batteries.